Switching pharmacies is easier than you think.
Southern Village Pharmacy handles the paperwork, the transfer calls, and the insurance details — you just show up (or call).
Start New Patient Form See How It Works Call 919-240-4084
Three simple steps
Most new patients are fully set up in one phone call or a single visit.
Get in the system
Call or stop by with your insurance card. We'll capture your basic information, or help you fill out our simple new patient form in person or online.
Bring your prescriptions
Hand us a new prescription, or bring in your prescription bottles and we'll transfer everything from your old pharmacy — refills and all.
Enjoy the service
We handle insurance, fill times, and counseling, and we proactively answer your medication questions. Our call tree moves quickly, so you'll reach a pharmacist in no time.
Manage it all from your phone with RxLocal
Our free patient portal keeps refills, payments, and questions in one place — available on iPhone and Android.
- Request prescription refills anytime
- Pay before you pick up
- HIPAA-compliant messaging with our pharmacy team
New patient questions
Do you take my insurance?
Yes — we accept most prescription insurance cards, so you pay your usual copay.
How do I transfer my prescriptions?
Call us or stop by. We'll contact your current pharmacy and handle the transfer, and reach out to your physician directly if refills are needed.
Do I need to fill out anything before I visit?
It helps, but isn't required. Our simple new patient form is available online, or we can fill it out together when you call or stop in.
Is curbside pickup available?
Yes — curbside pickup is available for local customers at no additional cost, and we ship discreetly statewide across North Carolina.